IMPROVE YOUR TEAM COMMUNICATION
The aim of this workshop is to quickly build your team's communication skills - in general and specific to your team members.
Specifically, we will be breaking down what happens when two people engage in a discussion into different steps (listening, observing, talking, engaging...) and work on each one separately. This will give your team now only the chance to single out specific skills that they can improve on, but also to use what they learned directly in the course of the workshop, as every skill they develop will be used as a stepping stone to move forward in the workshop.
Your team will leave the workshop with a much better understanding of everything that goes when communication is involved and not only with a general improved ability to communicate, but also with a much better understanding of how their teammates think, work and communicate, allowing them to adapt their message and approach with their colleagues to maximize the exchange of information - right off the bat!
To develop your team communication skills we will need to break down the process in steps and work in depth on each one.
Specifically we will be looking at:
- Listening and observation skills: it's not just about hearing what the other person says, it's also about the level of detail with which you can listen.
- Awareness of your message: a message needs to be clear for the other person, not for yourself
- Taking the other's point of view: we need to be able to do so, if we want to speak in a way they can understand.
The workshop is 4 hours long and is going to be very participative and interactive. Your team will not only work on these concepts in theory, but they will practice them directly with each other.
At the end there will be a moment for Q&A and after the event there will be some written takeaways to have a reference of what we'll have done.